REFUND & RETURN RULES

Within two days of receiving your item, you must initiate a return request if you’re not happy with the merchandise. If you already have an account, you may sign in with it or make a new one with the same email address that was used to place the order. We will set up the pickup from your home and offer a return or exchange option

We arrange the goods pickup as soon as we receive a request, and we’ll give you an SMS with all the details.

RETURN POLICY

If you do not like the product, you will have to raise a return request within Two days of your order delivery. You can log in to your account if you already have one or create a new one using the same email ID that was used while placing the order. There is a return or exchange option available, and we will arrange for the pickup from your doorstep.

Once we receive a request, we arrange the pickup of the product and will notify you of the exact process via SMS.

When you return the product to the courier, it is mandatory to take a receipt (physical or through a message). In case of a lost shipment, we will need proof of return from you to process the refunds.

Refunds would be processed within 4–7 days after the product is returned to our warehouses.

At Aai Rani Boutique, we want to ensure your complete satisfaction with your purchase. If for any reason you are not happy with the merchandise, we offer a hassle-free return process. Please read our return rules and policy below for more information.

Return Rules

Within two days of receiving your item, you must initiate a return request if you are not satisfied with the product. If you already have an account, you can sign in with it or create a new one using the same email address used to place the order. Once your return request is received, we will arrange for the pickup of the product from your home and provide you with a return or exchange option.

Upon receiving your return request, we will set up the product pickup and send you an SMS with the specific details. When the courier arrives to collect the product, please ensure that you:

• Have the product ready for return, in the same condition as when you received it.
• Include all original packaging and tags.
• Provide the courier with any necessary documentation, such as the receipt or proof of purchase.

Return Policy

If you are not satisfied with the product, you must raise a return request within two days of receiving your order. You can log in to your account if you already have one, or create a new account using the same email ID that was used when placing the order.

Once your return request is received, we will arrange for the pickup of the product from your home. Please ensure that the product is in the same condition as when you received it, with all original packaging and tags. You will have the option to choose a return or exchange.

Please note that certain items cannot be returned, such as perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about the eligibility of your item for return, please contact us.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and credited to your original payment method. Please allow additional time for your bank or credit card company to process the refund.

If you have any further questions or need assistance with your return, please contact our customer service team at aairani.com@mail.com. We are here to help you and ensure your satisfaction with your shopping experience at Aai Rani Boutique.